PRIVACY POLICY
Effective Date: 23rd February 2026
Website/App Name: Pickle Partner
Operator: Exposed Monkey
ABN: 65 028 358 508
Contact Email: phil@hotmail.com.au
1. Introduction
This Privacy Policy explains how Pickle Partner ("we", "us", "our") collects, uses, stores and discloses personal information in connection with our online platform for matching Australian pickleball players seeking competition and tournament partners.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By creating an account or using our platform, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy.
2. Scope
This Privacy Policy applies to:
Our website
Our mobile application
Any associated services, communications, and features
This platform is intended only for users located in Australia.
3. What Personal Information We Collect
We collect personal information that is reasonably necessary to operate a matchmaking platform.
3.1 Information You Provide Directly
When you create an account or use the platform, we may collect:
Full name
Email address
Phone number
Date of birth or age range
Location (suburb, state)
Pickleball skill level and playing preferences
Availability
Profile photographs
Biographical information
Communication preferences
Any information you choose to include in your profile
Messages you send through the platform
3.2 Automatically Collected Information
We may collect:
IP address
Device information
Browser type
Usage data
Log data
Cookies and tracking information
4. How We Use Your Personal Information
We use your information to:
Create and manage your account
Display your profile to other users
Facilitate matches between players
Enable messaging, calling or communication features
Provide support services
Improve platform functionality
Monitor misuse or inappropriate conduct
Comply with legal obligations
5. Disclosure of Personal Information to Other Users
This is a matchmaking platform. The core function of the service involves sharing user profile information with other users.
By creating a profile, you acknowledge and agree that:
Your profile information will be visible to other registered users.
Information you choose to include in your profile may be viewed, copied, or recorded by other users.
When you communicate with another user (via messaging, email, text, or call features), you are voluntarily sharing information with that person.
We cannot control how other users use, store, or further disclose information that you provide to them.
You are solely responsible for deciding what information you choose to share.
6. Disclosure to Third Parties
We will not disclose personal information to third parties, except in the following situations:
If required by law or regulatory authorities
To enforce our Terms and Conditions
To protect the safety of users or the public
We do not sell personal information.
7. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
Secure servers
Encryption
Access controls
Authentication procedures
However, no online system is completely secure. You acknowledge that transmission of data over the internet is at your own risk.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain user sessions
Improve functionality
Analyse platform performance
You can adjust browser settings to refuse cookies, although this may affect platform functionality.
9. Access and Correction
You may:
Access your personal information via your account
Request correction of inaccurate information
Update or delete profile details
Requests can be made by contacting us at: phil@hotmail.com.au
10. Account Deletion
You may delete your account at any time.
Upon deletion:
Your profile will no longer be visible to other users
Some information may be retained for legal, dispute resolution or compliance purposes
11. Overseas Disclosure
We may use third-party service providers that store data outside Australia. Where this occurs, we take reasonable steps to ensure compliance with Australian privacy law.
12. Complaints
If you believe we have breached the Privacy Act or mishandled your information, please contact us in writing at:
phil@hotmail.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.